2×2 Cycles is a small company, we build each and all our racks here in our shop. We strive to provide you with the best product possible. Most of our racks are semi custom and in such make it hard for us to accept returns. We stand behind our products 100% to be free of defects and that they will fit as designed; if they do not fit or are defective please return for 100% refund or replacement. This does not extend to electrical components.
Electrical parts are what the manufacture offers as warranty and we will handle that for you. 90 days.
In some cases if a return is accepted, there is a 25% min. re-stocking fee. This helps to cover shipping, packaging and time to produce the fit kit for your motorcycle.
- Items that have clear visible signs of having been installed or used.
- Light bulbs, relays, and fuses that have been removed from the manufacturer’s sealed packaging.
- Items shipped more than 45 days ago.
If you have trouble with your 2 x 2 Cycles product after the return timeline has passed, please contact us. We’ll be happy to help you in any way we can, such as replacing the item under the 2 x 2 Cycles warranty.